If you manage people, this is non-negotiable reading.
What this book gives you is the tactical how: actual questions, actual frameworks for connecting with your people instead of just doing performance management at them.
The core idea: most people already know the answer. Your job as a coach is to ask questions that get them there, not hand them the answer yourself. I pair this with the decision tree framework. The Coaching Habit builds the curiosity, and the decision tree gives people the confidence and safety to actually act on what they figure out.
If you manage people, this book plus Crucial Conversations plus Issues is the trifecta. Skip any of the three and you’re left with the sloppy, reactive management most people are stuck under.
